Gift Voucher Erase Problem?? Help Please?

I had £75 Game vouchers over 4 gift cards from last cristmas and my birthday In June I pre-ordered a game, I placed £5 deposit and I was given back my gift cards after the guy checked their balance at £70 I went to pay for the game today as its been released but no money is on the gift cards!!! Why would this be?? Can they erase after a period of time or what will cause them to malfunction? Many thanks

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