Gift Voucher + First Capital Connect + Collecting Ticket + No Credit/debit Card Used + Problem.?

My friend bought me a gift voucher and with it I bought a rail ticket. I am not a UK resident but I selected the option to collect the ticket at Gatwick airport. My confirmation stated I needed the same credit/debit card used to purchase the ticket to collect. But clearly I didn’t but only with the gift voucher. Will this be a problem or should I just ignore it? I just want to make sure and not have to run into any problem.

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One Response to “Gift Voucher + First Capital Connect + Collecting Ticket + No Credit/debit Card Used + Problem.?”

  1. David S says:

    I arrogantly thought I knew everything about the railways, but I have never heard of rail ticket gift vouchers before. unless these are issued by one of the commercial rail ticket sellers like The Train Line or Red Spotted Hankerchief. You need to get this sorted out before you travel from Gatwick, because although their trains serve the station, there are no First Capital Connect Staff at Gatwick Airport Station, which is operated by Southern/Gatwick Express. You need to telephone First Capital Connect
    0845 026 4700 (the code will differ from outside the U.K.) Also try emailing them again

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