How do I purchase online with ceX vouchers?

I recently got a ceX voucher and I need to know how to use them thanks

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One Response to “How do I purchase online with ceX vouchers?”

  1. R H says:


    To buy any product from you must make payment using a valid UK credit or debit card. If you wish to use a CeX exchange voucher as part or all of your payment, these must be mailed to us. All vouchers sent to CeX are made pursuant to a shipment contract. Prior to CeX receiving the vouchers, the risk of loss and title for such items remains with the customer. This means that the risk of loss and title for such items passes to us upon delivery from the carrier. As such, CeX recommends that when sending vouchers to us you use an insured and/or traceable method of transit, such as Royal Mail Special Delivery or Recorded Delivery.

    CeX must receive the voucher/s along with a copy of the confirmation email sent to the customer once the order has been placed. Once the voucher/s have been received, provided they are valid, CeX will issue a refund to the card used for original payment to the value of the valid voucher/s, and a confirmation email will be sent to the customer.

    Should the voucher/s be invalid, CeX will return the voucher/s to the customer and not issue a refund to the original method of payment to the value of the voucher/s.

    Voucher/s must be sent to the following address:

    E-Commerce Department
    CeX Ltd
    Unit 2a
    Hille Business Centre
    132 St. Albans Road
    WD24 4AE

    If items become unavailable after placing your order, your order will be cancelled and you will not be charged.

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