How Do I Return/refund Broken Item To Amazon?

I bought some bracelet as a Christmas present for someone, and it wasn’t too cheap, it was on sale, originally (£140), it was a pretty good deal. However, two days into someone wearing the bracelet, it snapped while they were washing their hands, and not where the clasp is.
It was clearly either poorly made, wrongly priced, or faulty…. I’ve searched Amazon.co.uk for how to go about returning/refunding this, but all I can find is refunds for items that aren’t broken… Surely they would refund in these circumstances, right?

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One Response to “How Do I Return/refund Broken Item To Amazon?”

  1. Turtlene says:

    Should’ve been more careful. Aint no one want no broken bracelet back

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