how do you deal with conflict?

this is an interview question that ive been assured will come up. and i just dont know how to make it come across that i understand how to deal with it….so maybe im wrong?? any keywords i should use or anyone know a right answer for this??
many thanks in advance

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3 Responses to “how do you deal with conflict?”

  1. Empire State Human says:

    Research mediation techniques, mention things like active listening (look it up on the net), rephrasing aggressive language, empathy etc It all depends whether you are dealing with conflict as part of your job (e.g customer services) or how you handle conflict between colleagues within the workplace.

  2. Nettie says:

    Why don’t you google how to deal with conflict I’m sure you’ll get some ideas on how to approach this question.

    Good luck with the interview!

  3. ifihadsuperpowers says:

    I try my best to find an equilibrium for conflicting sides, seeking each sides views and proving there strengths and weakness’, I remain neutral and calm!?

    haha i have no idea

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