How do you deal with difficult work situations?

How do you deal with difficult colleagues?
If you have a problem do you usually raise it or do you let it pass?

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9 Responses to “How do you deal with difficult work situations?”

  1. says:

    Always deal with problems as they arise leaving it will only allow it to grow and fester,

  2. Geoff says:

    depends on the situation and if your the boss etc etc…
    but i would raise the problems with them or your boss, definitely!

  3. Mike says:

    Always say good morning and smile all day. That always winds them up

  4. Carla A says:

    I usually cry lol

  5. kitty says:

    Does your company have an occupational health nurse? They may be able to help you to deal with the problem and/or give advice.

  6. ros says:

    You should make every effort to deal with it yourself. Once you take it to the next level its going to take on an entirely new level. Your colleague will never come on side if you go to the boss. The boss doesn’t really want to know about it either. He is going to see you as the one who can’t manage your own problems.
    Document your issues and should the situation become unmanageable work out whether its time to find work somewhere else (you’ll need a reference) or you whether are going to stand and fight.(and it will get messy).

    Unless you are being bullied – its a really tricky situation.
    Good Luck

  7. Sabiha says:

    always try to handle difficult situations with calmness and patience .do not hyper yourself

  8. qwerty says:

    The trick is to understand why the situation is a difficult one! Is it that someone is being deliberately awkward? Is it because a deadline is approaching and the management is putting the pressure is on to deliver on time? or something else?

    In any case, by looking at a situation from many perspectives you will gain an understanding as to how the difficult situation has come about!

    Let’s use the example of someone being awkward: why are they being awkward? Are they the kind of person that no-one ever listens to? This is probably because of the way they present themselves. Maybe by listening to them and sympathising (not the same as agreeing) with their frustration will stop them being so awkward, they will feel more appreciated because someone has finally listened to them! Then you can present your point of view and they will be more inclined to listen to your side of the story in return. Thus opening communication for solving the difficult situation.

    In the case of the deadline scenario, by simply talking to the management, making sure that you empathise with their situation (i.e. needing the team to deliver on time) BEFORE explaining the difficulties that might prevent the deadline being met by the team. This again opens up communication where both parties are empathising with the others predicament.

    Now with both parties on the same wavelength a solution can be discussed openly.

    I know a lot of people will say that it isn’t that simple in the real world, however, this isn’t just theory I’m reciting out of a book, I’ve practised what I’m preaching and it really does work. The main problem people have when attempting to empathise is that they are trying to empathise, but don’t try and empathise just empathise. As I say that does not mean agreeing with the other party, empathy is all about understanding their situation and that their pressures may be different from yours. So a compromise must take place in order to alleviate the predicament.

    In short: empathy -> open communication -> solution (which may involve a compromise on both sides)

  9. Jules says:

    It depends on the problem but at the end of the day you go to work to pay your bills, end of. Just concentrate on this and try not to get into situations/discussions that are not work related. If it is making your work difficult then you should speak to your Manager.

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