How do you get your money back from shopper discounts?

I have found that for the last 7 months this company has been debiting me for £10 a month. They say it was activated when I registered for a voucher off my next bus ticket. I have not used or even seen any of the supposed discounts they offer. Has anyone else had this bad experience and if so how did you get your money back?

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2 Responses to “How do you get your money back from shopper discounts?”

  1. Steve B says:

    It always amazes me how many people still fall for the old ‘something for nothing’ scam …

    I suggest you contact your card issuer and report you have been defrauded (specifically you have been charged for a service that has not been provided).

    Hopefully, when the next con-merchant flashes some ‘free offer’ in front of you, you will stop and think twice about why he wants your credit card / oyster card / mobile phone or other means of payment details …

  2. Mary O says:

    Hello Imogen:

    I just read your post and I would very much like to provide you with information on Shopper Discounts & Rewards and to be able to address the concerns you have raised. I strongly recommend that you visit our online member forum,, where you can ask a question directly to our Community Manager. They will be able to provide you with further information and I hope be able to resolve your issue. Alternatively, if you have a specific question regarding your credit card and membership I strongly recommend you contact me directly at If you do contact me directly please reference this forum.


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