Returning broken goods to Amazon.co.uk?

I brought pair off headphones from Amazon using the ‘Amazon EU S.a.r.L.’ seller (Amazon’s own). It has been 4 months since I bought them, but now they have stopped working. I couldn’t find anything on the website apart from the 30 day unopened items returns. Anyone know if I am eligable for a refund?

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One Response to “Returning broken goods to Amazon.co.uk?”

  1. Ruth says:

    Probably not from Amazon, but do they have a warranty with them? You usually get a year on new items and that should tell you if/ how you can get a refund. Or just email Amazon and ask what their policy is.

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