why could i not get the £50 voucher off my ticket i booked in january?

on friday 15th june i went to pay for our holiday to italy in september, and i gave the voucher we received in december and the office did not give it to us, why not?

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2 Responses to “why could i not get the £50 voucher off my ticket i booked in january?”

  1. fwh says:

    The person who could answer your question is the one you made payment with.

    Did you ask them why?

    Many vouchers are time specific – if it is presented after the expiry date then they will not give you the discount.

  2. deesmum says:

    why did you not ask them?

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