why could i not get the £50 voucher off my ticket i booked in january?

on friday 15th june i went to pay for our holiday to italy in september, and i gave the voucher we received in december and the office did not give it to us, why not?

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One Response to “why could i not get the £50 voucher off my ticket i booked in january?”

  1. Ian H says:

    What are the Terms and Conditions of the voucher?

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